I love to network and use social media but there are some sides of doing so that, for me, are more WORK than they are enjoyment. Most of the avid social networkers I come across agree.

I have a couple of clients that I assist with the “chores” facet of their networking so that they can concentrate on the FUN sides, and I know I would love to someday have a helper to do my “busy work” for me as well.

I love to do my own searches for new people to connect and interact with but a lot of the people I am in contact with do not like this stage of the game. To me, the biggest chore is weeding through new connection requests to make sure the person is someone I would want to be associated with, have something in common with or at least has something interesting to discuss now and then.

I have helped others set up their social media personas, find like-minded people for them to connect and interact with, written or at least edited their profile descriptions and weeded through their new connection requests.

I have both a personal Facebook presence and a professional or business one. Some people tend to “friend” every person that asks so that they have a huge friend list. This is probably fine for personal social gossiping, sharing fun stuff, etc. but for my business, I feel that I need to concentrate on people who are my peers or in an industry compatible with mine or that might someday either need my services or at least know someone some day who does.

I also have an account on Linkedin for the sole purpose of connecting with other business people and getting and sharing tips, advice and resources with my peers.

My most fun, and most USED social media platform is Twitter. I am quite active on twitter and have some really interactive connections there. I have also made some real friendships from being on Twitter AND have gotten the bulk of my clients and referrals from my connections with this great platform.

If you love social networking but want to concentrate on the fun, interactive and connecting side and need someone else to manage and perform your maintenance for you, please keep me in mind.

I can set up your account for you, search for people in YOUR designated criteria, weed through your connection requests for the people you DO want to be involved with, send them a personal hello and welcome so that you do not have to use an autoresponder or even send them NO hello and welcome message and pretty much anything else to make your social networking experience a more fun and/or rewarding one.

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I am very serious about spelling and grammar errors, not only for my clients but also when I visit web sites, read print or ebooks, road signs, blogs or any other written matter.

Having been blessed with good reading, speaking and spelling skills, it was only natural for me to take this to the level of a career – I love proofreading and editing and, frankly, would rather do these things than any other as a paid enterprise.

I have been known to whip out a pen and correct spelling errors in books that I am reading for pleasure and seriously cringe when I see these on menus or in newspapers or sales letters. If spammers were as worried about the spelling and grammar in their emails as they are about the words to sell you this or that with, I could make a living just correcting the spam messages in my in-boxes each day.

But, I have to admit, some of the errors I see are hilarious and I just had to share this video which my best friend, Sharon McPherson of Templates, Themes & Graphics sent to me.

I hope you enjoy “The Impotence of Proofreading” by Taylor Mali

If you are looking to save money and thinking about using a business outsourcing company for your telemarketing or your technical support needs, you must consider the communication issues that might
arise with outsourcing.

Many times when people call a customer service or call center for assistance, they complain because there is a language barrier and it is hard to understand what the agent is saying.

If you are considering hiring a company for your outsourcing needs, you should ensure that the customer service representative’s first spoken language is of the customers who will be calling.

If it is not, you should make sure that the representatives will be able to speak the language of most of your customers well enough to understand them.

One way to guarantee the language barrier will not exist with the customer service representatives from the outsourcing company you are hiring is for you and other team members to make phone calls to the representatives who will be representing you.

This way, you and your team members can speak to the individuals and verify that their spoken language is going to be good enough for your customers.

Most communications problems with call centers and customer service representatives occur from using offshore outsourcing groups.

Business outsourcing can save your company a lot of money. However, it is for you to decide which is more important, your customer satisfaction with your customer service and support or the amount of money you are saving through your outsourcing endeavors.

You may find your customer count goes down once you begin outsourcing your customer service needs.

It is worth thinking about and checking into.

Remember, I am a Virtual Assistant who LOVES to do editing , proofreading and
transcription assignments!

Jan Tallent
Tallent Agency Virtual Assistance

573-775-4520 jan@tallentagency.com