When to Ask for a Testimonial
One of my own wonderful clients, Small Business Coach and Marketing Strategist, Jennifer Davey, is the author of the “Getting Clients Home Study Program”, the step-by-step guide to getting clients, building
your business and making more income, and is also the author of
the testimonial that you see when you get to the home page of my
Virtual Assistance site. She shares this summation of when to ask
for a testimonial from your past and current clients.
Jennifer says, “Many of my clients are uncomfortable asking for testimonials.
They feel that testimonials should just come to them, and sometimes this happens.
But most of the time, clients need a nudge to write down their thoughts.
A great time to ask for a testimonial is when your client is happy with what you’ve done
for him or her, for example:
* When he or she has had success.
* When his or her problem is on its way to being solved.
* When his or her problem is solved.
* When he or she tells you he or she is happy with you.
* When he or she says thank you.
* When you deliver a product.
As soon as a client tells you that he or she is happy with you, ask if you can share
his or her story with potential clients. When he or she says yes, say, ‘Terrific, I will
send you an email with a request for a testimonial.’
Another great way to ask for a testimonial is to give your clients a survey form to fill
out whenever you complete a project, sell them a product, or finish a service.
Reach out to folks who wrote feedback and ask for permission to use their testimonials.”
Jennifer is one of my favorite proofreading clients.
I have also done transcription work for her webinars.
Small Business Coach and Marketing Strategist, Jennifer Davey, is the author of
the Getting Clients Home Study Program, the step-by-step guide to getting clients,
building your business and making more income.
Grab a copy of her Report What you Need to Know to Be Successful at Getting Clients.
Although I specialize IN proofreading and editing, I offer a wide range of services and have recently added retainer packages to ensure a steady work flow and save my clients money.
My rates are very reasonable and I guarantee my accuracy. If YOU need a Virtual Assistant for any of the services I offer, contact me to schedule a project or for more information on how we can work together to help free up your time for doing the things you excel at
and/or enjoy doing!
Remember, I am a Virtual Assistant who LOVES to do editing,
proofreading and transcription assignments!
Jan Tallent
Tallent Agency Virtual Assistance
573-775-4520 jan@tallentagency.com
Tags: assignments, connecting, customer service, duties, Editing, multitasking, niche, Proofreading, services, Transcription, working with a Virtual Assistant
June 16th, 2010 at 8:16 pm
[...] Tallent Agency Virtual Assistance » Blog Archive » When to Ask for a Testimonial [...]
June 16th, 2010 at 8:17 pm
[...] This post was mentioned on Twitter by Jan Tallent, Jan Tallent. Jan Tallent said: When to Ask for a Testimonial – http://jantallent.com/blog/2010/06/when-to-ask-for-a-testimonial/ with guest post by @JenniferDavey [...]
June 17th, 2010 at 10:44 am
We all should know by now that in this life if you don’t ask you usually don’t get. I see the difference in my children and grandchildren, the difference between those who ask and those who don’t.
You have something powerful going on here. All the best.
June 21st, 2010 at 10:41 am
Timing is everything when it comes to getting a referral. There is no reason to rush into one, but rather wait until you deserve one. It will be authentic and will be an honest, excitable look at your company.